COVID-19 (coronavirus) - A message from our Business Owners

The unprecedented events of the last couple of weeks mean that the government’s announcement on the 23rd March was not unexpected. It's very clear that our retail business cannot be considered an ‘Essential Service’ and have STOPPED OUR OPERATIONS IMMEDIATELY. To protect our employees and the community we have also decided to STOP OUR AFTERSALES OPERATIONS IMMEDIATELY. The Government has advised that we are to stay at home to protect lives, our staff, the NHS and our customers, these are our number one priority at this time. It is vitally important that we all play our part to comply with the law and defeat this awful virus. In the meantime, we still have members of our team working remotely and available to respond to any enquiries on-line and can be contacted by email.

For your convenience we have listed relevant customer services telephone numbers below:

ŠKODA Customer Services: 03330 037 504
ŠKODA Finance Customer Services: 0330 100 8974

ŠKODA Finance have created the following page to assist customers: https://customer.vwfs.co.uk/contact-us.html

ŠKODA Roadside Assistance: 0800 526 625
Motability Customer Services: 0300 456 4566
RAC Breakdown: 0800 73 111 73

We will continue to monitor the guidance issued by Government and keep you informed of any changes.
Thank you for your co-operation and understanding.

Kind Regards
Daniel Houghton, Partner, West End Garage